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#586019 03/11/15 12:06 PM
Joined: Aug 2010
Posts: 38
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Joined: Aug 2010
Posts: 38


Hi,
DID lines are connected to mitel Mxe 3300 controller.
eg:-extension number 500
DID number is 24523500
if the DID number 24523500 is busy with a DID incoming call ,still somebody can dial the same DID number 24523500 and it will start ring to the extension. How can i prevent the second incoming call to the same DID number.
thanks in advance,
satheesh

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satheesh #586146 03/13/15 10:15 AM
Joined: Oct 2004
Posts: 1,057
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If you have multi-call appearances on ext.500, it will not be busy, until all appearances are in use.


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