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Joined: May 2008
Posts: 89
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Member
Joined: May 2008
Posts: 89 |
Hi All,
I have a new client with a KX-TDA 50 switch using KX-DT 343 phone sets. Time Warner is the provider. Client has only one CO with call waiting from TW.
When Client presses the FLASH key to answer a call in call waiting, the system disconnects the calls. Client advises that he can plug in a analog set directing into TW interface and call waiting works fine.
I am thinking that it is a Flash millisecond issue as in program number 417 in the PT manual. Does anyone have any experience with this issue and am I on the right track???
I am heading out to see him tomorrow morning.
Thanks in advance for any help!
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Joined: Aug 2002
Posts: 2,608
Moderator-ESI, Shoretel
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Moderator-ESI, Shoretel
Joined: Aug 2002
Posts: 2,608 |
I am not a Panasonic guy so I can't help with the specific programming but it does sound like you are on the right track.
If he can do it with an analog flash it is most likely just a matter of adjusting your flash duration timing.
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Joined: Jan 2007
Posts: 1,217
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Member
Joined: Jan 2007
Posts: 1,217 |
Aaron
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Joined: May 2008
Posts: 89
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Member
Joined: May 2008
Posts: 89 |
Thanks for responding John. And many thanks to Aaron, never would have found that one. THX!
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