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Joined: Jul 2013
Posts: 9
Member
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Member
Joined: Jul 2013
Posts: 9 |
Hi all,
Just wondering if anyone knows how to set different night/day modes for different stations.
ie Sales finish at 1800hrs, but the parts dep. finish at 1730hrs, so need theirs to go to voicemail that little bit earlier.
I created different modes in the SVMI schedule table, but no idea how to assign the specific stations to them.
DCS 500 with Officeserv manager and SVMI-8
Much thanks
Woogle.
Don't try and be a great man, just try and be a man and let history make its own judgments.
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
If they have different did's just use rp times.
I have never used the schedule table so can't help
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Joined: Jul 2013
Posts: 9
Member
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Member
Joined: Jul 2013
Posts: 9 |
I tried setting the RP in MMC507 and assigning the stations to a group with no luck.
Thanks for your help, I'm an IT engineer with VOIP experience....the company I do work for don't like spending money (hence the old DCS that they got only 2 years ago) and decided I could muddle through it and threw me in at the deep end.
Whilst I have a fully functioning system (after much learning), they now want all these little tweaks done and I'm struggling.
It's all a good learning curve.
Last edited by woogle; 04/16/15 09:04 PM.
Don't try and be a great man, just try and be a man and let history make its own judgments.
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Joined: Jul 2013
Posts: 9
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Member
Joined: Jul 2013
Posts: 9 |
I think I have sussed it, I added the extensions in question to tenant group 2, set the RP, now it does what it is supposed to, sort of, it's just playing the goodbye message and hanging up....needs to go to that stations voicemail.
A step in the right direction though.
Don't try and be a great man, just try and be a man and let history make its own judgments.
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Joined: Jun 2005
Posts: 574
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Member
Joined: Jun 2005
Posts: 574 |
Reason your using tenant 2 and your voicemail is in tenant 1
try making a new mailbox in 2 might help or changing mailbox to tenant 2 tho never done it myself
don't forget if in different tenants wont be able to call each other tenants
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