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Joined: May 2015
Posts: 3
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Member
Joined: May 2015
Posts: 3 |
Having issues with CoSession working;
Customer's Option 0 for operator is going to a separate voice mailbox; If the receptionist is on the phone it goes straight to this mailbox, and won't ring in at all for someone else to answer. They don't want this mailbox picking up at all. Phone is not forwarded as busy/no answer.
Any suggestions on how we can change this without Cosession?
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Joined: Apr 2005
Posts: 2,527 Likes: 4
Member
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Member
Joined: Apr 2005
Posts: 2,527 Likes: 4 |
You need Cosession to change the 0 destination.
We get old too soon, smart too late
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