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Joined: Jan 2008
Posts: 13
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We got this message SYS ALARM #23
SMDR 80% FULL. On checking on this alarm I found this information.
The SMDR disk space on the external voice processing system is 80% of full. If it reaches 100% before the SMDR information is cleared, no further SMDR recording will be possible.
How and where in the system can I check to see what messages are there?
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Joined: Nov 2001
Posts: 2,500
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The SMDR information gives you Times/Dates/Station on calls that were made or placed to and from your system. Are you currently using another server or software to view calls that your system makes.
There is a way to turn this off, what version is your system?
Rhett
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Joined: Jan 2008
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Sorry it has taken so long to get back to you. The person who originally started this thread is no longer here. We have an Inter-tel Axxess 9.002 system.
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Joined: Nov 2001
Posts: 2,500
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Voice Processor/SMDR Buffer. There you will see where to turn it off.
Rhett
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Joined: Jan 2008
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Is there a place on the server that I can go to "clean up" the report information? A default path where this info is put on the server?
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Joined: Mar 2007
Posts: 136
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Are you using any call accounting? I believe Tapit buffers on the voicemail until downloaded.
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Joined: Jun 2007
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Inter-Tel Inside Track utilized the SMDR buffer in the VPU. As RCA stated, if you are not using SMDR data turn that off. It uses CPU cycles and HDD space.
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