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Joined: Feb 2006
Posts: 111
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OP
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Joined: Feb 2006
Posts: 111 |
I installed an SL1100 system awhile back for a customer. They are stating that off and on the caller id will sometimes display the wrong number, or its jumbled or just wont display at all. I spoke with NECNTAC and they say there is no setting in programming that could affect this. The customer states it has only been like this since the new system was installed. Any ideas or suggestions on where to turn to next would be much appreciated.
Thanks!
TekLink Solutions
Havre, Montana 59501
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Joined: Feb 2007
Posts: 902
Retired Moderator
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Retired Moderator
Joined: Feb 2007
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Try dropping TX and RX on the trunks -3db.
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Joined: Feb 2008
Posts: 683
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Joined: Feb 2008
Posts: 683 |
If they are analog trunks, also check the loop current. If they are too hot, that will jumble things up.
St Petersburg
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Joined: May 2013
Posts: 89
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Joined: May 2013
Posts: 89 |
I don't know if it would help or not but if they are POTS lines (is there anything else in Havre? :-)I would run the Side Tone Adjustment Setup using PG 90-68-01 from a phone.
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