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Joined: Aug 2010
Posts: 20
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Member
Joined: Aug 2010
Posts: 20 |
Has anyone installed Tapit Nova call accounting software and pulled data from a Avaya IP office. Release 9.0
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Joined: May 2002
Posts: 4,309 Likes: 8
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,309 Likes: 8 |
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Joined: Aug 2010
Posts: 20
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Member
Joined: Aug 2010
Posts: 20 |
Thanks, What other software did you use in the installation? Did you use SMDR Monitor and or CDR loader? Any insight to the steps you did this would be appreciated.
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Joined: May 2002
Posts: 4,309 Likes: 8
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,309 Likes: 8 |
Get the tapir turnkey. They program everything.
Then tie plug and play.
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Joined: May 2002
Posts: 4,309 Likes: 8
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,309 Likes: 8 |
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Joined: Jun 2015
Posts: 1
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Joined: Jun 2015
Posts: 1 |
Agreed, I would go for their turnkey, it's the Tapit Nova ezBox. We've installed it for several customers and use it in-house, overall very satisfied. Plus they can do multi-site recording which satisfied many of our enterprise clients with multiple branches.
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Joined: May 2002
Posts: 4,309 Likes: 8
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,309 Likes: 8 |
Also, a very good Company to work with.
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