|
|
|
|
Joined: Jul 2013
Posts: 4
Member
|
|
Member
Joined: Jul 2013
Posts: 4 |
I have a customer that had line four setup on a few stations to dial a code before they were allowed place a call. now all employees know the code. there are a total of 6 phones. 4 of the phones had line 4 restricted to call out unless the code was entered. I could not find where the code was in the system, so i denied outgoing calls on the button assignments on the 4 phones. after i did this. the other 2 phones that had no restrictions could not dial out. when trying to dial out on the 2 phones this a message appears that has something to do with destination restriction. if i disable destination restriction in the OLG all the phones can dial out, even if the lines are disabled in button assigments. please help.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Sep 2009
Posts: 164
Member
|
|
Member
Joined: Sep 2009
Posts: 164 |
This might be 'account codes' - but it could also be a code required by their long distance provider on line four.
Look up 'Account codes' in your manuals to see how to change them.
Phones can be individually assigned DRL levels - so some phones can only dial local calls... or only '911'.
p.s. Look under LCR/DR for 'Account Codes' in your Network Emanager.
Last edited by Ben Holmes; 07/09/15 11:12 AM.
|
|
|
|
Forums84
Topics94,532
Posts640,045
Members49,854
| |
Most Online5,661
May 23rd, 2018
|
|
|
|
|
|
