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Joined: Jun 2007
Posts: 627
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OP
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Joined: Jun 2007
Posts: 627 |
Has anyone done this? I was hoping there was a script already built that I could just modify a bit. Not finding one though.
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Joined: Jun 2005
Posts: 2,705 Likes: 7
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Joined: Jun 2005
Posts: 2,705 Likes: 7 |
it has been a while since I have done a call-back on Toshiba ACD, but it looks like there are scripts in the system already to do callbacks.
You have initial or periodic Wait + callback or Position + Callback.
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Joined: Jun 2007
Posts: 627
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Joined: Jun 2007
Posts: 627 |
And there it is, that's perfect, thanks much!
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