|
|
Joined: Mar 2002
Posts: 277
Member
|
OP
Member
Joined: Mar 2002
Posts: 277 |
How do I program the CID to display on all phones while the phone is ringing?? I know it will display on the phone that answers, after they answer, but how about before they answer?
Pfonman
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
|
Joined: Feb 2005
Posts: 1,615
Member
|
|
Member
Joined: Feb 2005
Posts: 1,615 |
What software version do you have?
|
|
|
|
|
Joined: Mar 2002
Posts: 277
Member
|
|
OP
Member
Joined: Mar 2002
Posts: 277 |
|
|
|
|
|
Joined: Feb 2005
Posts: 1,615
Member
|
|
Member
Joined: Feb 2005
Posts: 1,615 |
You need 6.1 or higher for more than 1 phone to auto show CLID.
All others sets must have a F811 key or press F811
or
Remove ringing from all asets and have AA handle the calls after 2 rings.
on 6.1
Under Set&Terms/2XX/TelcoFeatures/ look for each line that assigned.
|
|
|
|
|
Joined: Mar 2002
Posts: 277
Member
|
|
OP
Member
Joined: Mar 2002
Posts: 277 |
Ok I will upgrade wed. when I have the new software.
|
|
|
|
|
Joined: Mar 2002
Posts: 277
Member
|
|
OP
Member
Joined: Mar 2002
Posts: 277 |
New problem change software card to 7.1 & the system won't come up just keeps blinking. What do I do now?
|
|
|
|
|
Joined: Mar 2002
Posts: 277
Member
|
|
OP
Member
Joined: Mar 2002
Posts: 277 |
Phones are all 7310, let it be they have to be 7316, or should I go back to 6.1 software?
|
|
|
|
|
Joined: Feb 2005
Posts: 1,615
Member
|
|
Member
Joined: Feb 2005
Posts: 1,615 |
7310's are ok but you cant just go from 4.1 to 7.1 without using the proper upgrade procedures.
Either use the proper upgrade tool software per the install guide under Upgrades or if you have 6.1 software handy then go to 6.1, once it takes then go to 7.1
Put the 4.1 back in the meantime.
Also watch out for voice mail, you need to make sure it will be compatible or you need to upgrade it also.
|
|
|
|
|
Joined: Mar 2002
Posts: 277
Member
|
|
OP
Member
Joined: Mar 2002
Posts: 277 |
Yeah, I was wondering about the VM, might have to do that one too. I will get a 6.1 tomorrow, & that should solve my troubles.
|
|
|
|
|
Joined: Feb 2005
Posts: 1,615
Member
|
|
Member
Joined: Feb 2005
Posts: 1,615 |
Flash you need 1.9 on a 6.1 KSU
Flash you need 2.0 on a 7.1 KSU
Callpilot you need ANY on a 6.1
Callpilot you need 3.0 on a 7.1
|
|
|
|
Forums84
Topics94,294
Posts638,835
Members49,769
| |
Most Online5,661
May 23rd, 2018
|
|
|
|
![[Linked Image from telcopc.ca]](https://telcopc.ca/files/pics/small-logo-sig.png){kind=logo}