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Joined: Dec 2004
Posts: 236
aarenot Offline OP
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Joined: Dec 2004
Posts: 236
We are having an issue with dialing out. ports 1-12 have no issue dialing out. SLT in ports 12 higher when attempting to dial out starting with a 9, the phone returns beep beep, and does not connect. The hybrid digital exts do not have this issue. I have never seen one of theses systems before so I am a total newbie on this, but I am familiar with numerous other system. Any suggestions.


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Actually, try dialing 9 on the multi line sets...Oops! You get to tell the system how many lines are connected in program 400. TA824's pick trunks from high to low.

Joined: Dec 2004
Posts: 236
aarenot Offline OP
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Joined: Dec 2004
Posts: 236
Thank you sir, I will give that a try. The manual I read I thought said the 624 chooses the lowest line first.


I can not recommend any technology platform, only technicians!

Moderated by  Carl Navarro, OBT 

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