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Joined: Jan 2009
Posts: 822
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OP
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Joined: Jan 2009
Posts: 822 |
Maybe this isn't the right category to post in, but our company is getting into the hosted business. Looking for opinions on what tel sets to offer/deploy. Thoughts? Most of the customers that these would be geared to are 4-6 line businesses or small businesses that operate in one or two locations.
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Joined: May 2002
Posts: 4,238 Likes: 5
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,238 Likes: 5 |
We use Polycom, very good reliable phones.
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Joined: Aug 2002
Posts: 2,608
Moderator-ESI, Shoretel
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Moderator-ESI, Shoretel
Joined: Aug 2002
Posts: 2,608 |
I have heard good things about the Yealink phones.
Personally I can't bring myself to believe in hosted ... sold a system yesterday with 24 phones and beat out a hosted deal.
They would have had to buy an additional 10MB circuit for $350 a month then pay $600 a month for the hosted part .... forever. Instead they pay $175 for their 5 lines and the $775 a month they save will pay for their system in a year or so.
Once they recoup the system cost they save $9,000 a year.
It reminds me of people using centrex!!
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Joined: Jun 2010
Posts: 72
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Joined: Jun 2010
Posts: 72 |
I have wanted to get into the hosted side but in my market I do not see any cost savings to the customer going with a hosted product. I guess different markets bring different products.
Jules B Chauvin
J & K Telecom LLC.
101 Parkwest Drive Ste 4
West Monroe, LA. 71291
(318)582-2515
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Joined: May 2002
Posts: 4,238 Likes: 5
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,238 Likes: 5 |
Sadly, Hosted is not about cost savings. It's the way technology is going.
Everything to the Cloud.
Things are changing
Change is not always good or always bad, its just change.
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1 member likes this:
goldenhtr |
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Joined: Jan 2009
Posts: 822
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OP
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Joined: Jan 2009
Posts: 822 |
The market is driving this for us and we have customers requesting it. We also provide the data connection. Have a couple of Polycoms on my desk to play with, but have heard that they can be a nightmare to provision/manage.
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Joined: May 2002
Posts: 4,238 Likes: 5
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,238 Likes: 5 |
Are you doing your own Hosting?
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Joined: Aug 2002
Posts: 2,608
Moderator-ESI, Shoretel
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Moderator-ESI, Shoretel
Joined: Aug 2002
Posts: 2,608 |
Ironically i sold a little cloud deal this week .... along with a 2 site Shoretel deal!
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Joined: May 2002
Posts: 4,238 Likes: 5
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,238 Likes: 5 |
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Joined: Aug 2002
Posts: 2,608
Moderator-ESI, Shoretel
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Moderator-ESI, Shoretel
Joined: Aug 2002
Posts: 2,608 |
We are a Shoretel house ... both premise and cloud based. It is a fantastic product. We do now offer ESI digital systems for the smaller / less complex situations where they don't want UC and a digital system works for them.
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