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#594195 10/22/15 02:59 AM
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Maybe this isn't the right category to post in, but our company is getting into the hosted business. Looking for opinions on what tel sets to offer/deploy. Thoughts? Most of the customers that these would be geared to are 4-6 line businesses or small businesses that operate in one or two locations.

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ffej010 #594205 10/22/15 04:14 PM
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We use Polycom, very good reliable phones.

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I have heard good things about the Yealink phones.

Personally I can't bring myself to believe in hosted ... sold a system yesterday with 24 phones and beat out a hosted deal.

They would have had to buy an additional 10MB circuit for $350 a month then pay $600 a month for the hosted part .... forever. Instead they pay $175 for their 5 lines and the $775 a month they save will pay for their system in a year or so.

Once they recoup the system cost they save $9,000 a year.

It reminds me of people using centrex!!

ffej010 #594249 10/24/15 10:05 PM
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I have wanted to get into the hosted side but in my market I do not see any cost savings to the customer going with a hosted product. I guess different markets bring different products.


Jules B Chauvin
J & K Telecom LLC.
101 Parkwest Drive Ste 4
West Monroe, LA. 71291
(318)582-2515
ffej010 #594271 10/25/15 03:48 PM
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Sadly, Hosted is not about cost savings. It's the way technology is going.
Everything to the Cloud.

Things are changing

Change is not always good or always bad, its just change.

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ffej010 #594285 10/26/15 02:30 AM
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The market is driving this for us and we have customers requesting it. We also provide the data connection. Have a couple of Polycoms on my desk to play with, but have heard that they can be a nightmare to provision/manage.

ffej010 #594448 11/01/15 12:29 AM
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Are you doing your own Hosting?

ffej010 #594452 11/01/15 09:05 AM
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Ironically i sold a little cloud deal this week .... along with a 2 site Shoretel deal!

ffej010 #594469 11/02/15 12:15 PM
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Who does the Hosting?

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Originally Posted by hitechcomm
Who does the Hosting?

We are a Shoretel house ... both premise and cloud based. It is a fantastic product.

We do now offer ESI digital systems for the smaller / less complex situations where they don't want UC and a digital system works for them.

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