|
|
|
|
Joined: Feb 2004
Posts: 842
Member
|
|
Member
Joined: Feb 2004
Posts: 842 |
We found one of these in shut down mode yesterday. Not sure what our tech did too get it to answer again or then restart it. Anybody know what can cause this?
Could a power surge cause this? I may need a new UPS out there if so.
Thanks,
Chaz
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
|
|
Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
By default the Stratagy does a weekly shutdown routine. Sometimes it gets stuck as I've seen in the Windows based units. It's probably fine now but keep an eye on it. If it gets stuck again on next week's shutdown then you'll have to look deeper into it.
|
|
|
|
|
Joined: Feb 2004
Posts: 842
Member
|
|
Member
Joined: Feb 2004
Posts: 842 |
Thanks! Shouldn't there be a way to disable that? Maybe a patch?
|
|
|
|
|
Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
|
|
Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
Toshiba does not recommend that you disable the shutdown routine. Which Stratagy is this?
|
|
|
|
|
Joined: Feb 2004
Posts: 842
Member
|
|
Member
Joined: Feb 2004
Posts: 842 |
IES 16 is what the repair ticket says. It was repaired back in July with a new hard drive.
Thanks
|
|
|
|
|
Joined: Jun 2003
Posts: 3,273 Likes: 1
Moderator-Toshiba
|
|
Moderator-Toshiba
Joined: Jun 2003
Posts: 3,273 Likes: 1 |
The first thing that I'd check is for an excessive amount of messages. Run a report and see if that's the case.
|
|
|
|
Forums84
Topics94,532
Posts640,045
Members49,854
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (BobRobert),
292
guests, and
36
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
