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Joined: Jul 2012
Posts: 129
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Joined: Jul 2012
Posts: 129 |
I have a sx200 with a super console 1000 when they get a new call when on the console it only rings once. I have new call tone enabled in cos and multiple new call tone. I must be missing something. Please help.
Thanks in Advance
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Joined: Jul 2006
Posts: 2,765 Likes: 22
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Joined: Jul 2006
Posts: 2,765 Likes: 22 |
No, it's working the way it is supposed to. Why would you want a continuous ring when you're already on a call?
Try some of the overflow commands for external bells.
This model is end of life
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Joined: Jul 2012
Posts: 129
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Member
Joined: Jul 2012
Posts: 129 |
Well i have another property with a lw18 and while on a call it continues to ring but I can not match it thought I was missing something.
Thanks in Advance
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Joined: Apr 2007
Posts: 339
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Joined: Apr 2007
Posts: 339 |
I would change the site with LW18 to what you have at the current site, if you want a reminder every few seconds rather than an annoying continuous beeping change cos option 404 of the console to the desired single ring burst.
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Joined: Jul 2012
Posts: 129
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Joined: Jul 2012
Posts: 129 |
Panda 404 matches at both sites. Lw19 is newer than lw18 and it is working on 18.
Thanks in Advance
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Joined: Apr 2007
Posts: 339
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Joined: Apr 2007
Posts: 339 |
you want option 125 not 106 in the cos of the console, is that what you have when you go into the pbx and check?
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Joined: May 2005
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Joined: May 2005
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Set the "Recording Failure To Hang Up Timer" in COS of console.
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Joined: Jul 2012
Posts: 129
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Joined: Jul 2012
Posts: 129 |
I have both on in both systems. If 106 is off it does not ring at all. 404 matches in both systems.
Thanks in Advance
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Joined: Apr 2007
Posts: 339
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Joined: Apr 2007
Posts: 339 |
I just tried it on my lab switch and I have 106 and 125 enabled and option 404 set to 5 seconds all in the cos of the console and when the console is on one call the second call rings every 5 seconds
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Joined: Jul 2012
Posts: 129
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Joined: Jul 2012
Posts: 129 |
Wow yes I did this for 404 and it works. Now I wonder how it is working in my other one cause it is set for 30 seconds. but rings continuously.
Thanks in Advance
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