sundance-communications.com/forum Forums TDM Business Telephone Systems Nortel Telephones & Systems BCM Time

Have an old BCM 400 first generation question re Time ,I can change the month ,year, day, no problem , but when I change the time it will take the change but after about 5 minutes goes back to 6:45 am and stays there , have tried changing it through element manager and from a set same problem , the system was just moved so have in essence done a reboot as well the problem was there before the move also

You say First Generation - meaning an OLD version?
But then you say you were using Element Manager?
The old versions had to use Internet Explorer.
Which do you have the older or the newer version?

The older systems you can set the time through the phone but it never takes. You have to set them through Internet Explorer.
But if you set it and it never advances you may have a bad clock.

Also try changing the time and then reboot soon as you do.

Had a system once that kept changing back an hour. Turned out to be the customer had changed to some sort of cell phone carrier adapter that fed into the key system. Every time line 1 got a call, the carrier updated the time! And the carrier was using daylight time and customer wasn't.

But if yours stays at 6:45 it probably isn't the carrier.

Jim

Will double check the version , I just moved system and didn't have to go into programing TIA they didn't have internet installed when system was moved

When there next check how it its getting time.

-CLID/Trunk
or
-NTP server (try this if need time.nrc.ca)
or
-Manual

To access the call pilot she uses internet explorer ,they have an analog trunk mod no C.I and 4 DiD cards , no PRI , time is set manually

Tried changing time through internet explorer then quickly reboot but same problem

Make sure to post which BCM , what Rls # and if patches are up to date.