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Joined: Jul 2012
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I have several sites where I have the console in tenant 1 and some phones in tenant 3. When I dial 0 on these phones it rings whatever is in N1 in form 19 for tenant 3. so in day or night1 night2 no matter what it goes to night1. I have enabled switching in form 6 for this and it still does it. Am I missing something or is this a glitch?
Thanks in Advance
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Joined: Feb 2006
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Americom, Inc. Where The Art And Science Of Communications Meet
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Joined: Jul 2012
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Yes 5 is setup the console is tenant2. And the phones are 3. The only thing not allowed is 3 to 1
Thanks in Advance
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Joined: Apr 2007
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if you changed anything in the night switching it doesn't take effect until you change the mode after you program
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Joined: Jul 2012
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I do realize that and it has been switched several times after changes made in form 6
Thanks in Advance
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Joined: Feb 2006
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So, did you set up different specifics in form 19 for all three tenant groups?
Rcaman
Americom, Inc. Where The Art And Science Of Communications Meet
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have you gone in yourself and looked to make sure what you are saying is what is programmed in the pbx?
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Joined: Jul 2012
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I have 19 setup for each tenant group and yes I am in the PBX looking at and changing things as it is being tested.
Thanks in Advance
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How is "Priority Dial 0" set up for tenant 3?
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Joined: Apr 2007
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westerntelephone has a good point, if any of the phones have a cos with option 239 then the "Priority Dial 0" routing will be in effect
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