Business Phone Systems

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Joined: Apr 2011
Posts: 108
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Joined: Apr 2011
Posts: 108
7030 has 4 mailboxes that forward to each other, dialing a external cell phone or pager along the way The system no longer does this, now when the first mailbox attempts to dial out, I get this?

Call progress result: Error - Unrecognized cadence

anything i can change to fix this?

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That error means the vm doesn't recognise the cadence of the tones it's receiving from the network.

Have you changed carriers?
how are you forwarding?
What's the supervision level?

Joined: Apr 2011
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We changed carriers a month ago. The problem cropped up last week.

I am not sure what the supervision is, which MMC has that info?

Calls reach a mailbox which uses the alert feature to alert a cell phone or a pager. (yes, a pager in 2016) The cell phone numbers go in the alert field and the pager numbers goes under the "beepers" section of the mailbox. they are then forwarded to a second box uisng the autoforward feature of the mailbox.We have this working in 11 other loactions, dont know why this one is being a problem child.

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Supervision level is in the voicemail mailbox


Moderated by  nameless, pvj 

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