|
|
|
|
Joined: Apr 2011
Posts: 108
Member
|
|
Member
Joined: Apr 2011
Posts: 108 |
7030 has 4 mailboxes that forward to each other, dialing a external cell phone or pager along the way The system no longer does this, now when the first mailbox attempts to dial out, I get this?
Call progress result: Error - Unrecognized cadence
anything i can change to fix this?
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
|
|
Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
That error means the vm doesn't recognise the cadence of the tones it's receiving from the network.
Have you changed carriers?
how are you forwarding?
What's the supervision level?
|
|
|
|
|
Joined: Apr 2011
Posts: 108
Member
|
|
Member
Joined: Apr 2011
Posts: 108 |
We changed carriers a month ago. The problem cropped up last week.
I am not sure what the supervision is, which MMC has that info?
Calls reach a mailbox which uses the alert feature to alert a cell phone or a pager. (yes, a pager in 2016) The cell phone numbers go in the alert field and the pager numbers goes under the "beepers" section of the mailbox. they are then forwarded to a second box uisng the autoforward feature of the mailbox.We have this working in 11 other loactions, dont know why this one is being a problem child.
|
|
|
|
|
Joined: Sep 2001
Posts: 2,360 Likes: 9
Moderator-Executone-Isoetec, Samsung
|
|
Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,360 Likes: 9 |
Supervision level is in the voicemail mailbox
|
|
|
|
Forums84
Topics94,570
Posts640,213
Members49,872
| |
Most Online5,661
May 23rd, 2018
|
|
|
0 members (),
22
guests, and
46
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
