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#597105 01/19/16 01:05 PM
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Hi All,
We have a customer into which an Oaisys call recorder has been installed doing indirect call recording extension side.
When a recording is played back a beep has been inserted every 45 seconds.
How do we stop the recorder doing this? I can't find a parameter that does this anywhere. Other sites we have don't do this.

Thanks


Answer The Phones
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Really? Nobody else has a beep every 45 seconds?


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I'm not familiar with Oaisys, however, I know Mitel recently acquired them. In the US, most states require a beep or, at least, informed consent. All of the recorders we use have a programmable feature to turn it off or on. If you have access to the manual for your device, I am sure you can find it.

Rcaman


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Yes I did read the manual before posting. The documentation is all available on the Oaisys website. None of it mentions a tone. There are tone settings in the recorder, but they are all unticked.


Answer The Phones
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