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Joined: Jan 2010
Posts: 78
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Joined: Jan 2010
Posts: 78 |
Just got our first SV9100, trying to hook up IP phones to it and we have a small clinch. When calling from IP to IP everything works great. When we call a digital set it rings but hangs up when we answer the call. The same thing happens when we call the IP from a digital set. The other thing that happens is we cannot call the VM port. Anyone have a suggestion? We have lots of IPs on the 8100 with no troubles.
Muddy
muddy
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Joined: Sep 2004
Posts: 4,220 Likes: 2
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Joined: Sep 2004
Posts: 4,220 Likes: 2 |
Your media gateway isn't working. You have a media gateway card right?
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Joined: Jan 2010
Posts: 78
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Joined: Jan 2010
Posts: 78 |
Is the media gateway card the IPLA card? We have looked through the manuals and I must be blind as I nothing on the media gateway card.
muddy
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Joined: Sep 2004
Posts: 4,220 Likes: 2
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Joined: Sep 2004
Posts: 4,220 Likes: 2 |
Are you a certified 9100 tech?
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Joined: Jul 2001
Posts: 1,985
Moderator-Mitel, NEC, Vodavi
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Moderator-Mitel, NEC, Vodavi
Joined: Jul 2001
Posts: 1,985 |
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Joined: Oct 2005
Posts: 9
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Joined: Oct 2005
Posts: 9 |
FROM A TELEPHONE
Check 10-54-01
for Slot 01
ID 01
License Code- 5013
and
10-54-02
for Slot 01
ID 01
License Number-XX (should equal how many VOIP channels you are licensed for.(check in feature activation feature no 5103))
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Joined: Jan 2010
Posts: 78
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Joined: Jan 2010
Posts: 78 |
Just to let you know it was a license issue. It did not load correctly when we loaded it the first time.
muddy
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Joined: Aug 2013
Posts: 25
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Joined: Aug 2013
Posts: 25 |
I got a problem with how to set extension number for IP phone and SIP phone. I had tried to follow chapter 8-9 in SV9100 Networking document, but after tick into IP phone list in PcPro, the numbers still inactive in Webpro. So that i can not register the wifi SIP phone to the SV9100 system.
I am not sure the range will use for IP phone, or i got something mistake with configure.
Thanks,
Thinh
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Joined: Apr 2005
Posts: 2,526 Likes: 4
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Joined: Apr 2005
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Webpro will not show IP phones until they are up and running.
We get old too soon, smart too late
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