|
|
Joined: Aug 2011
Posts: 344
Member
|
OP
Member
Joined: Aug 2011
Posts: 344 |
Looking for a bit of help here. We have a customer with one extension that has really bad voicemail recording. Both on the system and in the .wav file that gets emailed out.
Of course the extension belongs to the owner of the business....
Would it be worth while deleting the mailbox and re-creating it to see if it uses different resources?
-Will
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Jan 2007
Posts: 1,014
Member
|
Member
Joined: Jan 2007
Posts: 1,014 |
John 807
|
|
|
|
Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
|
Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
There was an issue with poor sounding wave files at some time in the past.
It was why they added the option for 16bit encoding.
But if it's happening on the vm as well, then delete and re-create the ext and mbx is the first thing to try.
|
|
|
|
Joined: Aug 2011
Posts: 344
Member
|
OP
Member
Joined: Aug 2011
Posts: 344 |
Tried the delete and recreate but it hasn't gotten any better. Really strange that it is only on the one extension.
I changed it over to 16 bit and saw a little improvement but it still isn't as clean as the other extensions.
|
|
|
Forums84
Topics94,299
Posts638,875
Members49,770
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
149
guests, and
304
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|