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Joined: Nov 2005
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Joined: Nov 2005
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I've noticed that when someone calls from our branches that instead of showing the station number it shows the main office number. I talked to my telco and they say they are setup to allow us to manipulate the caller ID.

Where can I make the change to manipulate the caller ID in DB Programming in both Axxess 10.0 and the 5000s?

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Joined: Sep 2005
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Go to System\Devices and Feature Codes\Stations (or Endpoints)\Local\Specific Extension\Calling Party Number. This is the number the PBX will attempt to send when a user dials out.

Joined: Jun 2007
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I want to add that certain carriers will allow certain modifications and not others. We use Paetec and there are some A/Cs that if I attempt to use, they will drop the call. This is an extreme example, most of the time you will be modifying the CPN with a valid local number with said carrier.


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http://www.voipnetworkengineering.blogspot.com

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