Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#598680 03/07/16 04:13 PM
Joined: Aug 2015
Posts: 42
Eric B. Offline OP
Member
OP Offline
Member
Joined: Aug 2015
Posts: 42
What is the intended use of 09 Trunk Name? Is this just an alpha identifier for a trunk assignment? All of them are blank on our setup.

CIX670, AR2.21 MH116.00, eManager V5.20B12Cx86


Atcom VoIP Demo
VoIP Demo
Eric B. #598684 03/07/16 05:58 PM
Joined: Feb 2007
Posts: 1,314
Member
Offline
Member
Joined: Feb 2007
Posts: 1,314
Mostly just for identification purposes however in some cases you can have the name displayed instead of the caller ID on an incoming call, for instance if you had to answer the phone differently depending on which line the call was coming in on.

Eric B. #598686 03/07/16 06:11 PM
Joined: Aug 2015
Posts: 42
Eric B. Offline OP
Member
OP Offline
Member
Joined: Aug 2015
Posts: 42
Thanks. I was hoping that was the case. I think I'm going to add some identifiers so I don't have to figure out which line each trunk is every 9 months when I have to make a minor change smile

RRino #598696 03/08/16 02:35 AM
Joined: Jun 2005
Posts: 2,653
Likes: 4
Member
Offline
Member
Joined: Jun 2005
Posts: 2,653
Likes: 4
Originally Posted by RRino
Mostly just for identification purposes however in some cases you can have the name displayed instead of the caller ID on an incoming call, for instance if you had to answer the phone differently depending on which line the call was coming in on.

This is true, except if you do not have caller ID then you see the trunk name, but if caller ID is enabled then you only see the caller ID, not the trunk name.

I already went around with Toshiba support on this one. You have the option with DID names, but there is not an option with analog trunks for some reason.

You will see the name when you select a trunk for outgoing. I see


Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,826
Posts636,757
Members49,644
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
Chad Hoffman, frankhines, jnawrocki
Newest Members
PhoneGuy827, julesm, Helen.D, AlAl, mike hurford
49,643 Registered Users
Top Posters(30 Days)
ramo 12
pvj 11
Toner 9
dans 5
Who's Online Now
2 members (Toner, dans), 314 guests, and 16 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5