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#598764 03/10/16 11:58 AM
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crisco3 Offline OP
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I have a issue with program 21-13 it is not controlling the outbound caller id. It is using 21-12. I have verified that the extension does have a 10 digit number assigned to it and it is one of the valid 10 digit numbers on the PRI. Anything else I can look at?

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crisco3 #598769 03/10/16 01:29 PM
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Check your class of service for outbound calls


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crisco3 #598783 03/10/16 09:08 PM
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Carrier also has to allow it.

crisco3 #598833 03/12/16 01:47 PM
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Make sure 20-08-13 is checked. (ISDN Clip)

crisco3 #598894 03/14/16 05:23 PM
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crisco3 Offline OP
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got it. It was the 20-08-13


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