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I have an XTSc system with version 4.1 and wanting to make changes to the SIP settings but when I do a partial backup of them the VOIP tab that shows the card IP address is all zero's. So I don't really trust the client. I could not find a programming manual on the web for 4.1
If I do the programming through the phone how do I get an @ sign or an _ under score for the USER ID entry?

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WIN DBA is required to program certain SIP fields such as user ID. It can be viewed from the phone but it cannot be changed.


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I did the cutover to the new carrier's SIP trunks and now I can't make an outgoing call. If I call my office, we use SIP trunks, the call progresses properly. I hear ring back tone and audio when the call is answered. When I call a cell number or any other land line I have a period of silence then ring back tone and then the call drops. What I discovered was that the period of silence is actually the duration that I should be hearing ringback tone. When the called party answers that's when I start to hear ring back tone and then the call drops when the called party hangs up. If I put the call on hold as soon as I hear ringback tone and pick the call back up I can talk to the party I'm calling.
The carrier says the phone system is not responding properly to the 180 with SDP status code for ringing. Apparently when I call another SIP trunk the status code is 183 for call progress which the system responds to properly.

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Enter SIP Settings using Win DBA (first four steps are programming the voip card)
5. Click on the SIP tab; use the arrow buttons at the top to select the desired SIP Table Index
number: 1-3. (Index number is based on data received in your SIP Provider setup letter.)
6. Enter the Proxy Server address (provided by SIP carrier); enter the Primary & Secondary
SIP DNS (see your network administrator); leave the default setting for Proxy Port set at
"5060" and Proxy Server Registration Timer set at "3600".
7. Enter the User ID (ex. [email protected]). Then enter the same User ID
"number" in the User Name and User Password fields.
8. Keep the default settings for these fields: JitterBuffer Value is 150, Connection Type is
UDP, and DTMF is INBAND.
9. Make sure the following default settings are checked: Outbound Proxy, User ID Usage,
Support 181 Msg, and Echo Canceler. (Leave remaining settings unchecked.)
10. Before you proceed to the next screen … click the “checkmark” button at the top to save
your settings.
11. Go to the main screen and upload the SIP settings to your system; then click "Reset
System".

Last edited by Derrick; 03/28/16 02:31 PM.

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Yep, checked and verified that all the settings you mentioned in step 8 and 9 were correct, and they were. I seem to be stuck.


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