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Joined: Mar 2010
Posts: 82
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OP
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Joined: Mar 2010
Posts: 82 |
I have (4) 7400's set up for SMDR reporting to a public server. All where up and running fine. Now all but 1 is reporting. The one's that are not sending SMDR info are running 4.92 software, the one that IS reporting is running 4.80. Is there a known SMDR issue with 4.92? I know I could uprgrade the last 7400 and see if it stops, but.......
Really don't want to call Samsung tech support on this one!
Robert
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Joined: Dec 2010
Posts: 681
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Joined: Dec 2010
Posts: 681 |
Question, why did you upgrade the units to 4.92?
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Joined: Mar 2010
Posts: 82
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OP
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Joined: Mar 2010
Posts: 82 |
We always upgrade our systems to latest software when we have a chance. Especially these. This customer has (10) 7400's, SPNET, and SIP trunks. Over 4000 IP sets through out the US. The newer software usually cleans problems but of course, causes others. Love me some Samsung.
Robert
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Joined: Jun 2006
Posts: 3,004 Likes: 4
Moderator-Samsung
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Moderator-Samsung
Joined: Jun 2006
Posts: 3,004 Likes: 4 |
in the LAN Printer section (where you enable smdr on the lan) what is the current status showing as?
You do have your whitelists setup correctly?
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