web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: May 2014
Posts: 14
ACRD Offline OP
Member
OP Offline
Member
Joined: May 2014
Posts: 14
Have a Toshiba CIX100 + LUCA Strata messaging voicemail
Extension 100

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: May 2014
Posts: 14
ACRD Offline OP
Member
OP Offline
Member
Joined: May 2014
Posts: 14
Sorry, posted by mistake and then timed out for editing!

Have a Toshiba CIX100 + LUCA Strata messaging voicemail
Extension 724 has did
Extension 725 no did
Hunt group 510, 724 and 725 as members
When a call comes in both sets ring, perfect
Trying to put 724 message waiting indicator on 725 in EManager but get an error, The Prime DN entered conflicts with a value of an existing numbering scheme.
What is the correct way to get a message waiting light for another extension on an extension with no voice mailbox?

Thanks

George

Joined: Jun 2005
Posts: 2,702
Likes: 7
Member
Offline
Member
Joined: Jun 2005
Posts: 2,702
Likes: 7
Here is what I would do.
Have 1 mailbox 724.
Set bot VMID codes to 724
In the voicemail box 724, add 725 in the additional MWI

A message comes in, both MSG lights come one. Either phone can log in and clear the message and both lights

Joined: May 2014
Posts: 14
ACRD Offline OP
Member
OP Offline
Member
Joined: May 2014
Posts: 14
Thanks David

Tried that and no mwi on 725
btw - 724 is a digital phone and 725 is an IP phone
Not sure if that makes a difference

George

Joined: Jun 2005
Posts: 2,702
Likes: 7
Member
Offline
Member
Joined: Jun 2005
Posts: 2,702
Likes: 7
I'm not sure what you could be missing. I used this same method a couple times, and I have used it to light up over 10 message lights on a single mailbox.

It does not matter if the extensions are IP or digital.

Joined: Jan 2010
Posts: 937
Likes: 2
Moderator-Toshiba
*****
Offline
Moderator-Toshiba
*****
Joined: Jan 2010
Posts: 937
Likes: 2
you could always use the message cascading from 724 to 725


Regards
Carl
Joined: Jan 2006
Posts: 2,266
Likes: 1
Member
*****
Offline
Member
*****
Joined: Jan 2006
Posts: 2,266
Likes: 1
cascading is how I do it

Joined: May 2014
Posts: 14
ACRD Offline OP
Member
OP Offline
Member
Joined: May 2014
Posts: 14
Problem is 725 does not have a mailbox so cannot use cascading

Any other ideas?

I checked settings as per David and they seem correct

Thanks

George


Joined: Aug 2011
Posts: 344
Member
Offline
Member
Joined: Aug 2011
Posts: 344
Probably a dead post but figured I'd add the tweak I had to do to get it working. I had to add the VM hunt group DN in the Station assignment VM MW Center Port (260-FB20), it wouldn't light for me.

-W

Joined: Jun 2005
Posts: 2,702
Likes: 7
Member
Offline
Member
Joined: Jun 2005
Posts: 2,702
Likes: 7
Originally Posted by Bushmills
Probably a dead post but figured I'd add the tweak I had to do to get it working. I had to add the VM hunt group DN in the Station assignment VM MW Center Port (260-FB20), it wouldn't light for me.

-W

That is a good point. I did not even think to ask about the center port, since it is automatically set when assigning VMID codes using the wizard.

I had a customer with an extension that would not light the message light on there phone. Their internal IT person created the extension and did not set the VM MW Center Port. Once set MWI worked fine.

This could have been this OP's issue.

This is an older (2 year old) post but sometimes people (like me) will search the forums, or Google.


Moderated by  Carlos#1, phonemeister 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,693
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,096 Shoretel
187,701 CTX100 install
186,789 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 14
TDKs79 8
Who's Online Now
0 members (), 114 guests, and 83 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5