sundance-communications.com/forum Forums TDM Business Telephone Systems Samsung Telephones & Systems 7030 now dead after update

Don't you guys use We-Operations as well? If so it's on there.

I just had a customers 7030 die on me after a power failure, this is the 2nd one that I've had this happen to me.

The first one I sent in for repair but I need to be able to recover these on site but I'm having some trouble following the directions and could use some help.

I built the cable and have no problems accessing it through the serial port but after that I'm stuck.

I downloaded the 7030 software from WE Operations but when I un zip it there's no Boot file like it shows in the PDF.

Any ideas?

You only need the boot file (bt30v4xx.bin) if you're upgrading to 4.93 or if it's <4.40 currently.

There are a bunch of commands you need to type, and also need to setup a tftp server (i use 3cdaemon or tftpd)

Ok, that's good to know, the version i have is 4.71.

Are the commands that I need to type in the PDF, I just saw q and the print command.

I'll try it again later on today

I'm unzipping the 7030 software into a new folder on my desktop but I can't attach it to my tftp server.

I must be doing something wrong, any ideas?

Thanks,

Mark

You should be able to point the tftp directory to the folder on your desktop.

Thanks for the reply,

I thought so too but when I point to the folder it doesn't recognize what's inside, I know I'm doing something wrong..ugh

look at the logs on your tftp server, it'll tell you the file the system is looking for

Thanks, I'll try that

Ok, I finally figured out how to reflash my 7030 but now I need to upload VM prompt file.

Can someone tell me the procedure to do that or point me to a PDF that walks me through the steps.

Thanks