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#600334 04/29/16 09:00 PM
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After reloading the Windows 2003 OS on a NEC Neaxmail AD-64 I'm unable to locate and install the KeyData.dat file needed. I have the USB key needed however I can't extract the file needed for upload.

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You may want to jump to the last sentence.

Complete the procedures in this section to install the system key software
on a new system or if upgrading from a previous version. The software
system key identifies the supported features for the messaging system.
For example, the system key software can identify how many voice ports
and hospitality languages are supported in addition to the type of
integration such as digital or analog.
To install the system key software
1 Log on to Windows as an Administrator or as a user with
administrative privileges.
2 Exit any Windows programs that might be running.
3 Insert the Security Key File disc into the disk drive.
4 Copy the key file, keydata.dat, from the disc to the hard drive root
directory (C:\).
5 Remove the key file disc from the disk drive, insert the NEAXMail
AD-64 Installation disc.
6 An Information dialog box appears, prompting to install the USB
system key drivers.
If the system key is attached to the computer, remove the key, then
click OK.
7 After a few moments, another Information dialog box appears
prompting to attach the USB system key.
After attaching the USB key, the Found New Hardware wizard starts.
a In the Welcome to the Found New Hardware wizard
dialog box, select No, not this time, then click Next.
b Select Install the software automatically
(Recommended), then click Next.
The wizard searches for available WIBU software drivers. This
process might take several minutes.
c In the list of available drivers, leave the default selection
unchanged, then click Next.
A Security Alert dialog box appears advising that the selected
driver software is not digitally signed.
WARNING!
Attach the system key to any USB port, but do not
click OK.
34 NEAXMAIL AD-64 INSTALLATION GUIDE
d Click Yes on the Security Alert dialog box to continue
installing the driver software.
e When the installation is complete, click Finish.
8 In the Information dialog box that prompted you to attach the USB
system key, click OK.
After installing the USB system key drivers, a dialog box appears
advising that a license file has not yet been chosen, prompting to
select a license file.
9 Click Yes.
10 In the Select License Key File window, browse to the location of
the license file, select the file, then click Open.
When the installation is complete, the Voice Mail Control Panel
window appears.

NOTE
The license file, keydata.dat, is provided by Technical
Support. If the license file is lost or misplaced,
contact Technical Support to obtain a copy of the file.

Last edited by PFD45; 05/02/16 07:28 PM.
PFD45 #600420 05/03/16 10:20 PM
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Yea.. Jumping to the last sentence was best. I now need Technical Support to obtain a copy of the file can you and/or anyone assist?

Thanks

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Since I don't work for a dealer anymore, this is the best I can do other than suggesting that you contact a dealer.

The AD64 hasn't been supported since 2007 but I guess it couldn't hurt to see if they have your license file on record.

https://www.necam.com/ContactUs/

(I have an old AD64 at my house. I'll see if it has a file.)


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