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Joined: Oct 2011
Posts: 74
Member
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Member
Joined: Oct 2011
Posts: 74 |
Hi we have a ipedge EP, a SPA8000 8 analogs ports, one port is registered on the ipedge as a sip phone ext 234. calling in&out from the 234 is ok, but we can't place a parked call orbit, with the POTs phone on the ATA, the code #33 does not work & earing the tone on the other end.
i tried different ATA's, mediatrix C730 with FXS, result is the same.
any idea?
thanks
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Joined: Jan 2010
Posts: 937 Likes: 5
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jan 2010
Posts: 937 Likes: 5 |
If you need to use any feature codes that start with a # it will be a problem from any SIP handset.
I suggest you create a new/different flexible access code like 8 as the call park orbit retrieve code and see if that works from the SIP handset.
This is the reason we use the Toshiba IPT handsets as they give you full system features rather than a glorified SLT handset like the SIP handsets.
Regards
Carl
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Joined: Jun 2005
Posts: 2,723 Likes: 7
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Member
Joined: Jun 2005
Posts: 2,723 Likes: 7 |
Maybe it is something with the hook-flash not working with the ATA.
Last edited by newtecky; 05/19/16 10:57 PM.
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Joined: Jan 2010
Posts: 937 Likes: 5
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jan 2010
Posts: 937 Likes: 5 |
hook flash as a recall will be OK but when the # is dialled it will fail
so do a hook flash then 8 followed by orbit number
8 needs to be the same feature as the #33
Regards
Carl
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