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Joined: Aug 2013
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Hi, we have an SV8100 and weve just upgraded to the latest version of UC desktop and shared services, the issue were having is now when we dial a number from outlook or an alternate number on a UC user it is not adding the 0 for an outside line, I have checked in the phone and modem options but they are set to 0 for an outside line.

any help would be appriciated

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Phone and modem option on the UC machine right?

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Originally Posted by Coral Tech
Phone and modem option on the UC machine right?


Also if you change this the UC server will need a restart from when I've seen this issue here.. I assume you're in Ozz as your profile has not been completed and AU is the only country I know that has zero as a trunk access code??


Regards,

Paul W
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Hi sorry, been off sick, I have checked the phone and modem options on the server and set the location and 0 for an outside line, now its putting 0011 infront of all numbers.

cant win.

Thanks for the help


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