sundance-communications.com Forums Telephony Discussion Phone & VoIP Systems NEC Telephones & Systems UC desktop dialling issuerad

Hi, we have an SV8100 and weve just upgraded to the latest version of UC desktop and shared services, the issue were having is now when we dial a number from outlook or an alternate number on a UC user it is not adding the 0 for an outside line, I have checked in the phone and modem options but they are set to 0 for an outside line.

any help would be appriciated

Phone and modem option on the UC machine right?

Also if you change this the UC server will need a restart from when I've seen this issue here.. I assume you're in Ozz as your profile has not been completed and AU is the only country I know that has zero as a trunk access code??

Hi sorry, been off sick, I have checked the phone and modem options on the server and set the location and 0 for an outside line, now its putting 0011 infront of all numbers.

cant win.

Thanks for the help