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Joined: Mar 2012
Posts: 36
Member
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Member
Joined: Mar 2012
Posts: 36 |
This is such a weird issue. I installed all phones (6 cordless and 2 bases) and all was working properly. I leave and they say when multiple calls come in they get disconnected. I have the 6 phones in a multiple call group so they ring and customer has 3 analog lines. Anyone have this issue or know of a work around? This is on.a CIX670 with an MIPU card.
Talk Communications INC.
631-698-TALK
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Joined: Jan 2010
Posts: 937 Likes: 5
Moderator-Toshiba
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Moderator-Toshiba
Joined: Jan 2010
Posts: 937 Likes: 5 |
The only time I have had issues with the SIP Dect handsets cutting off callers when part of a MCG was when someone had copied GCO keys across all IPT handsets and accidentally done it to the SIP extensions as well during the copy process.
To overcome the problem I copied blank keys to all the SIP extensions and this fixed the problem. I could have deleted and recreated the SIP extension as that would have fixed it as well.
Regards
Carl
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