sundance-communications.com/forum Forums TDM Business Telephone Systems Toshiba Telephones & Systems MIPU connect to Voip.ms

hi guys,
I've been trying to connect MIPU in CIX100 to voip.ms, had anyone had any success? i used the pdf guide from toshiba. doesn't seem to register.
thanks in advance

You will need to Wireshark it and see how they are responding to your SIP invite request.

hi Carl,
i got the following send and response, what do you think is the problem?

Ku#7E@@{RlOPTIONS sip:162.213.157.82 SIP/2.0
Via: SIP/2.0/UDP 192.168.123.129:5060;branch=z9hG4bKabfa0a37e4ba5960df0e2de43721897a
Max-Forwards: 70
From: ;tag=8f3577fd8601fba4
To: sip:162.213.157.82
Call-ID: [email protected]
CSeq: 1 OPTIONS
User-Agent: CIXCenter SA520MT067PNDN2---EM.00 / CIXProtocolConverter MIPU01_24
Content-Length: 0


#7 KuE8~dR{A`SIP/2.0 200 OK
Via: SIP/2.0/UDP 192.168.123.129:5060;branch=z9hG4bKabfa0a37e4ba5960df0e2de43721897a;received=###.###.###.###;rport=5060
From: ;tag=8f3577fd8601fba4
To: sip:162.213.157.82;tag=as2f865708
Call-ID: [email protected]
CSeq: 1 OPTIONS
Server: voip.ms
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE
Supported: replaces, timer
Contact:
Accept: application/sdp
Content-Length: 0

I talked to their support, they said my end is only sending out OPTION, no INVITE

Maybe their system is not responding to the Options and the Toshiba thinks that the trunks are down. The Toshiba uses the options to check the SIP trunk every 60 seconds. Are you getting an immediate All Lines busy message?

You can try to disable the options in the SIP trunk settings and try again

Hi David, voip.ms uses URI for account number. now it's registered, but when i use my cell to call my sip, server sends an invite to pbx, and but pbx returns 403 forbidden. i wonder how to track what went wrong?

If the system is responding with 403 forbidden then then SIP number is not matching in the URI table so the CIX100 is rejecting the invite.

Have you programmed the SIP DID number to ring at an extension or call group?

Hi Carl, I have programmed the sip did number to ring at an extension in Prog 309.
Both my SIP URI and SIP URI username are set to my account number, but voip.ms send back my phone number as SIP URI, is that why it's forbidden?

Most likely

Are you able to put the phone number in the URI field and keep the username and password?

not really, voip.ms won't register unless i have account number in username and URI.
so what i did was changing the URI that voip.ms invites send.
so i have account@mycixIP, but CIX responded with trying 100trying and 404 not found. I added Trunk DID with last 4 digits of my account number. but it still says not found.