|
|
|
|
Joined: Dec 2009
Posts: 75
Member
|
|
Member
Joined: Dec 2009
Posts: 75 |
Well I exposed you how to restore your data. If it's not working you should call your vendor and have a tech onsite to do further investiations and tests.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Aug 2013
Posts: 42
Member
|
|
Member
Joined: Aug 2013
Posts: 42 |
Ok, I understand. thanks for the help
|
|
|
|
|
Joined: Jan 2006
Posts: 2,266 Likes: 1
Member
|
|
Member
Joined: Jan 2006
Posts: 2,266 Likes: 1 |
|
|
|
|
|
Joined: Dec 2009
Posts: 75
Member
|
|
Member
Joined: Dec 2009
Posts: 75 |
The SD card problem wouldn't have cause the date and time to change
|
|
|
|
|
Joined: Aug 2013
Posts: 42
Member
|
|
Member
Joined: Aug 2013
Posts: 42 |
My guess at this point is that I've got 2 problems.
1) A bad battery (or maybe the jumper is in the wrong position? I'm still not clear on how it should be placed.)
2) A bad SD card or slot. I took the card out and in a PC I can see the files on it. In emanager, though, when I go to SD card where I should be able to see the backup and copy it to external or format the SD - it shows nothing. The drop down on the left that should show the files is blank. I formatted the card from that menu and it took something like 10 minutes, but said it worked. I did another backup to it which succeeded. Still can't read the card in emanager. But in the PC the backup with the proper time / date is there.
|
|
|
|
|
Joined: Aug 2013
Posts: 42
Member
|
|
Member
Joined: Aug 2013
Posts: 42 |
![[Linked Image from anonmgur.com]](https://anonmgur.com/up/a75618fa4750980e8d77c22f06fca0e2.jpg) This is the best picture I could get of the battery and jumper.
|
|
|
|
|
Joined: Dec 2009
Posts: 75
Member
|
|
Member
Joined: Dec 2009
Posts: 75 |
It's written on/off on the board so I suggest you take it ou and check
|
|
|
|
|
Joined: Aug 2013
Posts: 42
Member
|
|
Member
Joined: Aug 2013
Posts: 42 |
I thought everything was back to normal, but just got told one thing is missing. Apparently we used to be able to pick up the phone and press 9 to get the first available outside line. I didn't even know that was an option, I thought pressing one of the line buttons was the only choice we had.
I don't suppose adding the ability to press 9 for one of the CO lines is a simple thing? Just one click somewhere in emanager? That's too much to hope for, right?
|
|
|
|
|
Joined: Jun 2005
Posts: 2,724 Likes: 7
Member
|
|
Member
Joined: Jun 2005
Posts: 2,724 Likes: 7 |
What does it do now when you dial 9? By default dialing 9 will use Least Coast Routing. By default it will pickup the last line in the Outgoing line group.
As far as the SD card through emanager; the card or reader may not be bad. The likely issue is Windows firwall on the PC running eManager. Disable the firewall and try again.
|
|
|
|
|
Joined: Aug 2013
Posts: 42
Member
|
|
Member
Joined: Aug 2013
Posts: 42 |
When dialing 9 now, a 9 shows on the LCD but nothing seems to happen (no change in tone, no dial sound from the 9) then after a few seconds a Dial Restricted message appears and you get a rapid busy signal.
The Windows firewall on the PC with emanager is off.
Last edited by JasonRy; 08/26/16 02:30 PM.
|
|
|
|
Forums84
Topics94,526
Posts640,016
Members49,852
| |
Most Online5,661
May 23rd, 2018
|
|
|
|
|
|
