atcomsystems.ca/forum Forums TDM Business Telephone Systems Nortel Telephones & Systems can't make conference call on polycom

Picture of three people to the left is the Conference button (Link/Flash /Recall).

Like NT said but * before the three

Make or answer 1st call.
Press Conference + 2 -puts call on hold and gives you second dial tone.
Make the 2nd call.
Press Conference + * + 3 - this completes the conf call.

kevinlms I wonder does Australia have a different set of manuals and user guides then the rest of the world?
or maybe specially made ones from the main carrier?

I didn't mean to double what was said but the last 4 posts did not exist for me until after I posted.

I see Utelus posted "then pressing conference btn" so that has to be the issue indeed.

< kevinlms I wonder does Australia have a different set of manuals and user guides then the rest of the world?
or maybe specially made ones from the main carrier?>

Hi Curlycord.

The first one, If installing a system from scratch, we use Profile B, this is because, Australia uses different ring tones etc, than the US/Canada. I have come across systems here, where profile B has NOT been selected & the system does weird things.

The main carrier Telstra, did introduce these systems to Australia.


You can download the Installation Manual from here, if your interested in looking at the difference. The NT40 is the CICS to you.

https://cdn.shopify.com/s/files/1/0...-INSTALL-_-PROG.pdf?10210379052876548850

Ahh yes same as UK I believe

Thanks for that manual.