Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#604360 10/01/16 09:38 PM
Joined: Oct 2016
Posts: 1
Member
OP Offline
Member
Joined: Oct 2016
Posts: 1
Hello everyone, new user here. I hope I'm posting this in the correct forum.

I'm trying to wire a Teledex Diamond to a POTS telephone line instead of a PBX. When I plug the phone in, it rings continuously and does not make or receive calls.

Is there any way to wire it in such a way that it can work on a regular telephone line? Also, is this typical behavior for this type of phone?

Atcom VoIP Demo
VoIP Demo
Joined: Jan 2005
Posts: 15,351
Likes: 12
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Offline
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Joined: Jan 2005
Posts: 15,351
Likes: 12
This is likely a hotel/motel phone. If so, there's likely a hidden switch that allows you to select between a PBX line and a standard line. If you find it, just switch it to the other position. If there's not one, it's probably a custom unit that rings on 48 volts DC. If that's the case, there's nothing you can do since it's not meant to be directly-connected to the regular network.


Ed Vaughn, MBSWWYPBX
Joined: Sep 2006
Posts: 3,290
Member
*****
Offline
Member
*****
Joined: Sep 2006
Posts: 3,290
Not trying to second-guess my esteemed colleague Ed, but...

Their website states that they have sold "millions" of these telephones. All the copy implies that these are plain old telephones, usable on all the PBX's in the world. I can't think of a single PBX that rings on 48 Vdc. Have you Googled the user manual? It says that the phone has a REN. That would imply that it is compatible with the PSTN. Does the phone have a red message Waiting lamp? Does that lamp illuminate steadily while the phone is ringing steadily?

My prognosis: You have acquired a defective telephone. Did you perhaps find it in a dusty telephone room at some motel, and it jumped into your car when no one was looking? Probably it was defective long before you...ahem...liberated it.


Arthur P. Bloom
"30 years of faithful service...15 years on hold"

Joined: Jan 2005
Posts: 15,351
Likes: 12
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Offline
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Joined: Jan 2005
Posts: 15,351
Likes: 12
They made some models that worked on Comdial and Hitachi hotel/motel systems that used low voltage ringing, but I can't remember the actual specifications for them since they weren't in very high demand. WECO's Horizon also had a hotel/motel package that used the second pair for ringing. Teledex was/is the name in OEM phones for the hospitality industry, so I'm sure that anything is possible. I have to agree about the REN part though. That's usually a dead giveaway.


Ed Vaughn, MBSWWYPBX
Joined: Aug 2006
Posts: 1,769
Likes: 7
Moderator-Iwatsu
*****
Offline
Moderator-Iwatsu
*****
Joined: Aug 2006
Posts: 1,769
Likes: 7
We had hotel customers that had some of these phones. Some of their models had programmable buttons for room service, front desk and such. All of the switches for everything were hidden under the face plates of the phone. One model I recall had to have a switch position changed to program buttons. You may have a similar situation.


Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,826
Posts636,757
Members49,644
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
Chad Hoffman, frankhines, jnawrocki
Newest Members
PhoneGuy827, julesm, Helen.D, AlAl, mike hurford
49,643 Registered Users
Top Posters(30 Days)
ramo 12
pvj 11
Toner 9
dans 5
Who's Online Now
0 members (), 253 guests, and 19 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5