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#604886 10/19/16 06:43 PM
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John807 Offline OP
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Greetings,
I am trying to set up voicemail to e-mail using Gmail. The error I get in the error log is Failed to start SSL/TLS encryption.
Any Thoughts? Thanks


John 807
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John807 #604891 10/19/16 08:06 PM
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I had that before but can't recall how I fixed it, I think it was a case of a software upgrade, also make sure you have gmail.com in the domain.

John807 #604892 10/19/16 08:11 PM
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Which GMAIL server settings are you using? I believe putting gmail.com in the domain will help fix it.

John807 #604895 10/19/16 09:33 PM
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John807 Offline OP
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OS7100 4.70
smtp.gmail.com
587
****@gmail.com
******password
gmail.com
encryption yes
SSL
In 5.6.1
I have the clients DNS server as server 1 and 8.8.8.8 for gmail as server 2.
Do I need to put their DNS server and the Google address in the management white list? I was thinking about that after I left. Thanks


John 807
John807 #604897 10/19/16 11:09 PM
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Try changing your encryption to TLS rather then SSL.

Whitelist won't make any difference to Email Gateway

John807 #604901 10/19/16 11:56 PM
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John807 Offline OP
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It comes back authentication failed.


John 807
John807 #604927 10/20/16 08:16 PM
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Change the port to 465 and use SSL.

John807 #604933 10/20/16 09:22 PM
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John807 Offline OP
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Tried that and came back with some -1 error. I finally got it to work with a non google cable company set up. If someone has a google set up that 100 percent works. I would be interested in trying it in the lab. I had 0 success with TLS SSL 587 465. Not sure where I went wrong. Thank You


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John807 #604934 10/20/16 09:51 PM
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Hmmm that definitely is strange. Just tried this in our 7100 here at the office and did a successful test message to my email.

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John807 #604937 10/21/16 03:56 AM
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Hmm what do you have in 5.6.1?


John 807
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