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SSL/TLS #604886 10/19/16 02:43 PM
Joined: Jan 2007 Posts: 1,035 N/W New Jersey John807 Member
John807 Member Joined: Jan 2007 Posts: 1,035 N/W New Jersey	Greetings, I am trying to set up voicemail to e-mail using Gmail. The error I get in the error log is Failed to start SSL/TLS encryption. Any Thoughts? Thanks John 807

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Re: SSL/TLS John807 #604891 10/19/16 04:06 PM
Joined: Jan 2010 Posts: 184 Bristol England Lacota Member
Lacota Member Joined: Jan 2010 Posts: 184 Bristol England	I had that before but can't recall how I fixed it, I think it was a case of a software upgrade, also make sure you have gmail.com in the domain.

Re: SSL/TLS John807 #604892 10/19/16 04:11 PM
Joined: Dec 2010 Posts: 681 McAlester, OK Biztel Cuban Okie Tech Member
Biztel Cuban Okie Tech Member Joined: Dec 2010 Posts: 681 McAlester, OK	Which GMAIL server settings are you using? I believe putting gmail.com in the domain will help fix it.

Re: SSL/TLS John807 #604895 10/19/16 05:33 PM
Joined: Jan 2007 Posts: 1,035 N/W New Jersey John807 Member
John807 Member Joined: Jan 2007 Posts: 1,035 N/W New Jersey	OS7100 4.70 smtp.gmail.com 587 **@gmail.com ****password gmail.com encryption yes SSL In 5.6.1 I have the clients DNS server as server 1 and 8.8.8.8 for gmail as server 2. Do I need to put their DNS server and the Google address in the management white list? I was thinking about that after I left. Thanks John 807

Re: SSL/TLS John807 #604897 10/19/16 07:09 PM
Joined: Jun 2006 Posts: 3,004 Likes: 4 Brisbane, Australia nameless Moderator-Samsung
nameless Moderator-Samsung Joined: Jun 2006 Posts: 3,004 Likes: 4 Brisbane, Australia	Try changing your encryption to TLS rather then SSL. Whitelist won't make any difference to Email Gateway

Re: SSL/TLS John807 #604901 10/19/16 07:56 PM
Joined: Jan 2007 Posts: 1,035 N/W New Jersey John807 Member
John807 Member Joined: Jan 2007 Posts: 1,035 N/W New Jersey	It comes back authentication failed. John 807

Re: SSL/TLS John807 #604927 10/20/16 04:16 PM
Joined: Dec 2010 Posts: 681 McAlester, OK Biztel Cuban Okie Tech Member
Biztel Cuban Okie Tech Member Joined: Dec 2010 Posts: 681 McAlester, OK	Change the port to 465 and use SSL.

Re: SSL/TLS John807 #604933 10/20/16 05:22 PM
Joined: Jan 2007 Posts: 1,035 N/W New Jersey John807 Member
John807 Member Joined: Jan 2007 Posts: 1,035 N/W New Jersey	Tried that and came back with some -1 error. I finally got it to work with a non google cable company set up. If someone has a google set up that 100 percent works. I would be interested in trying it in the lab. I had 0 success with TLS SSL 587 465. Not sure where I went wrong. Thank You John 807

Re: SSL/TLS John807 #604934 10/20/16 05:51 PM
Joined: Dec 2010 Posts: 681 McAlester, OK Biztel Cuban Okie Tech Member
Biztel Cuban Okie Tech Member Joined: Dec 2010 Posts: 681 McAlester, OK	Hmmm that definitely is strange. Just tried this in our 7100 here at the office and did a successful test message to my email.

Re: SSL/TLS John807 #604937 10/20/16 11:56 PM
Joined: Jan 2007 Posts: 1,035 N/W New Jersey John807 Member
John807 Member Joined: Jan 2007 Posts: 1,035 N/W New Jersey	Hmm what do you have in 5.6.1? John 807