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Joined: Jan 2010
Posts: 76
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Joined: Jan 2010
Posts: 76 |
We have a set that when you go off hook for intercom the set beeps 3 times then the intercom dial tone. On all of the phones that has a button programmed as a DSS key for this set it is flashing red. Have gone into the set, looked at the DND and it is off. Tried the MW cancel codes. The set looks and works normal. You can call the set and transfer calls, works correctly. Tried rebooting the system and the DSS key still flashes on all of the sets.
Are we missing something other then MW and DND that would make a DSS key flash?
muddy
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Joined: Sep 2004
Posts: 4,220 Likes: 2
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Joined: Sep 2004
Posts: 4,220 Likes: 2 |
Could be another feature like call forward etc.
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Joined: Jan 2010
Posts: 76
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Joined: Jan 2010
Posts: 76 |
Call forwarding is set up like all of the other sets to VM on B/NA. The system was working fine for about 3 months after the install and the flashing started about a week ago.
muddy
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Joined: Sep 2004
Posts: 4,220 Likes: 2
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Joined: Sep 2004
Posts: 4,220 Likes: 2 |
No this would be set on the phone itself not in system programming.
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Joined: Jan 2010
Posts: 76
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Joined: Jan 2010
Posts: 76 |
Yes it is the set, 24-09 to voice mail pilot number
muddy
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Joined: Sep 2004
Posts: 4,220 Likes: 2
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Joined: Sep 2004
Posts: 4,220 Likes: 2 |
Programming on the phone is treated differently. You have to actually go on the phone.
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