Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Sep 2009
Posts: 151
Member
OP Offline
Member
Joined: Sep 2009
Posts: 151
I have installed a Summit 800 and hung it straight on an External Static IP. Everything works great, except when I page from the Mobile App. There is nothing that comes across the speakers. I know it is not a porting deal, because it is not going through a router. Any suggestions? Also, when someone else pages, my app lights up and says paging, but I get no audio. Should I?


Scotty Woods
Installation Technician
N.E.T. Systems
Blytheville, Arkansas
Atcom VoIP Demo
VoIP Demo
Joined: Jan 2008
Posts: 3,821
Retired Moderator
****
Offline
Retired Moderator
****
Joined: Jan 2008
Posts: 3,821
I will check further but I seem to remember that all page to or from voip devices doesn't work on most systems if the devices are not connected to a LAN and are on the internet or a WAN, the latency kinda kills the page.

That being said there is another reason it might not work.

What are the extension numbers for the clients?

Last edited by Derrick; 11/04/16 09:59 PM.

www.myrandomviews
"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

Retired, taking photographs and hoping to fly one of my many kites.
Joined: Jan 2008
Posts: 3,821
Retired Moderator
****
Offline
Retired Moderator
****
Joined: Jan 2008
Posts: 3,821
Okay, make sure your mobile extensions are in an internal page group. If page access is on, but the numbers are not in a group it can act the way you described.


www.myrandomviews
"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

Retired, taking photographs and hoping to fly one of my many kites.
Joined: Sep 2009
Posts: 151
Member
OP Offline
Member
Joined: Sep 2009
Posts: 151
The extension numbers for the clients are 2142, 2157, 2114 and 2138.


Scotty Woods
Installation Technician
N.E.T. Systems
Blytheville, Arkansas
Joined: Jan 2008
Posts: 3,821
Retired Moderator
****
Offline
Retired Moderator
****
Joined: Jan 2008
Posts: 3,821
I would think those numbers are in an internal page zone by default, but being that they are registered as sip clients, I think you should consider double checking that. Pgm 118 is where you toggle stations into an internal zone.


www.myrandomviews
"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

Retired, taking photographs and hoping to fly one of my many kites.
Joined: Sep 2009
Posts: 151
Member
OP Offline
Member
Joined: Sep 2009
Posts: 151
I'm sorry, I must have been half asleep when I read your earlier reply. They are in the internal page group 1. (I took them out because the App would light up and say "Paging" every time someone would page, but there would be no audio.


Scotty Woods
Installation Technician
N.E.T. Systems
Blytheville, Arkansas
Joined: Jan 2008
Posts: 3,821
Retired Moderator
****
Offline
Retired Moderator
****
Joined: Jan 2008
Posts: 3,821
I suspect it is a latency problem, pages are delayed to and from the remote device so no audio. Can a remote device do a page to a single extension set for handsfree intercom?


www.myrandomviews
"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

Retired, taking photographs and hoping to fly one of my many kites.
Joined: Sep 2009
Posts: 151
Member
OP Offline
Member
Joined: Sep 2009
Posts: 151
Hmm, Have not tried that. I will next time I am at the customers site. I don't really think that them being able to page is a big deal, I just though I would try to figure it out.


Scotty Woods
Installation Technician
N.E.T. Systems
Blytheville, Arkansas

Moderated by  EV607797, MnDave, nfcphoneman 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,820
Posts636,739
Members49,643
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
Airdale, AnnetteLee, AnnettesDayIsUg, bigboy, Blackline, boomj, db Communications, gwh, samcorcione9111, Victor D.
Newest Members
julesm, Helen.D, AlAl, mike hurford, Nigel S
49,642 Registered Users
Top Posters(30 Days)
pvj 12
ramo 11
Toner 9
dans 5
Who's Online Now
2 members (Yoda, hbiss), 68 guests, and 17 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5