atcomsystems.ca/forum Forums TDM Business Telephone Systems NEC Telephones & Systems Having some trouble setting up mobile extension on SV8100

Hello,

Having some trouble setting up the mobile extensions on the sv8100. I followed a guide found on this site (https://www.google.ca/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8&sqi=2&ved=0ahUKEwjp8bHC54jQAhUB42MKHWOcAj4QFggcMAA&url=http%3A%2F%2Fwww.ttmol.com%2Fdownloads%2Fnec-cheat-sheets%2FSV8100%2FSV8100%2520Mobile%2520Extension%2520(254%2520KB).pdf&usg=AFQjCNE-hk_fSbl-sjGG7HauPFWHKgj0eQ&sig2=AD2Da3t6cXm1In75ajgodg&bvm=bv.137132246,d.cGc) to set it up and I get to the point of testing it. When I try to dial the mobile extension, I just get a fast busy signal.

I have a 5 line analog setup btw. I'm pretty new to the SV8100 as I inherited the job of overseeing it.

Cheers,

Warren

Should be very close.



FWIW analog lines are a big no no for this application. People do it, but shouldn't be and even the manufacturer doesn't suggest it.

Thanks for your help.
There was an issue with the configuration of the system that was causing the fast busy signal. I've followed the instructions in that video and have the mobile extension properly setup. But when I try to dial the extension, it just rings, but never actually dials out to the mobile phone. Any clues on what might be the problem?

Are you using ARS Class or service for out calling from stations?? If so set the ARS CLS the same for the MBX. The only other thing I can think of is the speed dial format or pointing to the wrong one..
They usually just work these days..

Thanks for you help. I forgot how temperamental the SV8100 was when making changes to the settings. A reset later, and everything is working perfectly... Until the next request...

Usually you don't need to reset the system (I never have) as long as you are using the right web browser and signing out correctly. Good luck!