Business Phone Systems

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#605379 11/07/16 09:13 PM
Joined: Apr 2009
Posts: 419
Gary S. Offline OP
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Customer says, loosing calls on hold. Put call on hold, go back to pick up the call, gone. Customer calls back said disconnected. I did extend the on hold timer.
thanks gary s


Gary Stevens
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Gary S. #605380 11/07/16 09:14 PM
Joined: Jan 2008
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Any music on hold playing? Callers will sometimes think they have been disconnected and will hang up if they don't hear anything.


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"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

Retired, taking photographs and hoping to fly one of my many kites.
Gary S. #605470 11/10/16 01:26 AM
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Gary S. Offline OP
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No M.O.H.


Gary Stevens

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