Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Feb 2004
Posts: 839
chazrc Offline OP
Member
OP Offline
Member
Joined: Feb 2004
Posts: 839
When we get the VM to emails, the from, or sender is blank. We do have an in-house exchange server, but we are not using authentication.

Says no sender on smartphones and in Outlook the from is just blank.

Thanks
Chaz


Atcom VoIP Demo
VoIP Demo
Joined: Jan 2007
Posts: 2,102
Likes: 1
OBT Offline
Admin
*****
Offline
Admin
*****
Joined: Jan 2007
Posts: 2,102
Likes: 1
The default setting is "Message Notification from UM" and is set in each mailbox - email settings called, title


“I have not failed. I've just found 10,000 ways that won't work.”
Joined: Feb 2004
Posts: 839
chazrc Offline OP
Member
OP Offline
Member
Joined: Feb 2004
Posts: 839
Thanks. I will check that out

Chaz

Joined: Feb 2004
Posts: 839
chazrc Offline OP
Member
OP Offline
Member
Joined: Feb 2004
Posts: 839
I think that setting updates the subject line. The emails are coming in as unknown sender. In Outlook, the from field is blank.

Our 700 is on the other side of the VPN in regards to the exchange server. Wondering if that is the reason the from field is blank. Ideally it would say KEY-VM as programmed in the SMTP setup as the Sender

Joined: Jan 2007
Posts: 2,102
Likes: 1
OBT Offline
Admin
*****
Offline
Admin
*****
Joined: Jan 2007
Posts: 2,102
Likes: 1
I dont think being across the vpn would matter.

what is setup on the mail server on that account. Maybe you need to have a user name and password for the server to send out with a sender address, the system is basic and if you are just passing through the mail server it will have no sender


“I have not failed. I've just found 10,000 ways that won't work.”

Moderated by  Carl Navarro, OBT 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,820
Posts636,739
Members49,643
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
Airdale, AnnetteLee, AnnettesDayIsUg, bigboy, Blackline, boomj, db Communications, gwh, samcorcione9111, Victor D.
Newest Members
julesm, Helen.D, AlAl, mike hurford, Nigel S
49,642 Registered Users
Top Posters(30 Days)
pvj 12
ramo 11
Toner 9
dans 5
Who's Online Now
1 members (Yoda), 90 guests, and 24 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5