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Joined: Nov 2016
Posts: 2
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Joined: Nov 2016
Posts: 2 |
ANY HELP HERE GREATLY APPRECIATED.....
I am a typical IT Admin who has been delegated to "Phone Systems Admin" and essentially anything that plugs into a wall...
I am trying to add several IPT2010-SD phones to a CIX200 & CIX40- I know very entry level basics of these CIX's. Each one of these phones has a different software version also. Now.. when one specific version of the software is on the phone- specifically: DIP2T2MC, I can make it functional/connect with the CIX. but any of five other versions: DIP2Txxx I can not and get the IPT:E11 error.
Through several hours of research I have found the:
CAUSE: NO RESOURCES AVAILABLE
HOW TO RESOLVE: CREATE A NEW IPT TERMINAL IN PROG 200. OR, CHANGE DESTINATION BIPU HAVING SOME IDLE RESOURCES
But I can not find the steps to take or path to do this fix.
It seems logical that if I could change/update/flash the software version of the phones to the one that works fine, that would be an option too?
AGAIN.. any help here much appreciated in advance-
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Joined: Nov 2016
Posts: 2
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Joined: Nov 2016
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***UPDATE- OK so through trial and error I CAN get the phones to work by assigning them to a station already functioning (by taking the functioning one off the network first)... So this leads me to believe the issue is somehwere in the CIX settings?
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Joined: Feb 2005
Posts: 12,334 Likes: 3
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Joined: Feb 2005
Posts: 12,334 Likes: 3 |
Needs to be moved to Toshiba forum.
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Joined: Jun 2004
Posts: 399
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Joined: Jun 2004
Posts: 399 |
Need additional IP licenses on CIX? Time to call in a Toshiba tech.
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Joined: Jun 2005
Posts: 2,653 Likes: 4
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Joined: Jun 2005
Posts: 2,653 Likes: 4 |
It is most likely related to IP endpoint licensing. The information about BIPU is outdated. Either that or your IP card is out of resources.
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