web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Dec 2016
Posts: 4
Member
OP Offline
Member
Joined: Dec 2016
Posts: 4
I have a customer with a Vodavi Sts phone system with voicemail. After voicemail answers, it plays the greeting and says press 1 to order a t-shirt. He wants all the phones to ring after pressing 1. Is this possible?

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Jan 2008
Posts: 3,821
Retired Moderator
****
Offline
Retired Moderator
****
Joined: Jan 2008
Posts: 3,821
Yes it is. The most effective way would be to have digit 2 (1 should be reserved as the first digit of extensions) go to a ring-all hunt group. So press 2 (or 1) to group say 451 which has all extensions as members. The ring-all group is created in phone system admin programming (flash 30) and you would have to program the voice mail ccr/auto attendant as well with a pc.

Last edited by Derrick; 12/16/16 11:26 PM.

www.myrandomviews
"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

Retired, taking photographs and hoping to fly one of my many kites.
Joined: Dec 2016
Posts: 4
Member
OP Offline
Member
Joined: Dec 2016
Posts: 4
Thanks for your help. Can I still send it to voicemail after all the phones ring? (Say after 6 rings)

Joined: Feb 2009
Posts: 3,136
Moderator-Vodavi, Vertical, XBlue
*****
Offline
Moderator-Vodavi, Vertical, XBlue
*****
Joined: Feb 2009
Posts: 3,136
Sorry, I think your request got lost in the holiday craziness.
STS Hunt groups can only overflow if all members are busy. You could use a virtual extension for ringing and make it time out to voice mail. Then assign the virtual extension onto all phones that are to ring.


- Dave S. -

You can never appease your ideologue opponents.

Joined: Dec 2016
Posts: 4
Member
OP Offline
Member
Joined: Dec 2016
Posts: 4
How do I set up a virtual extension and assign it to the phones that are ringing in the hunt group?

Joined: Jan 2005
Posts: 15,378
Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Offline
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Joined: Jan 2005
Posts: 15,378
Likes: 13
Flash 50, page B, button 1. Your entry would be 9 to mark a station as virtual. Then, put call coverage buttons on all of the other phones for that virtual extension.


Ed Vaughn, MBSWWYPBX
Joined: Dec 2016
Posts: 4
Member
OP Offline
Member
Joined: Dec 2016
Posts: 4
When a caller calls my customer, the auto attendant answers and instructs them to press one or two. After that they are sent to extension 102. If no answer after 5 rings, it goes to voicemail. Can I put a option, say press 3 in the auto attendant and have it go directly to extension 102 voicemail?

Joined: Jan 2008
Posts: 3,821
Retired Moderator
****
Offline
Retired Moderator
****
Joined: Jan 2008
Posts: 3,821
The flash based voice mail is pretty basic. You can transfer to an extension, go to another ccr menu or play a greeting. To get option 3 to a mailbox, you would have to set three to go to its own virtual extension that is forwarded immediately to voice mail 440. You set this up in the phone system itself by setting the virtual extensions vmid to 102 and all call forwarding the virtual extension to 440.

Last edited by Derrick; 03/16/17 07:35 PM.

www.myrandomviews
"Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about"

Retired, taking photographs and hoping to fly one of my many kites.

Moderated by  EV607797, JWRacedog, MnDave, nfcphoneman 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,693
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,096 Shoretel
187,702 CTX100 install
186,791 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 14
TDKs79 8
jc2it 4
Who's Online Now
0 members (), 99 guests, and 241 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5