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Joined: Aug 2009
Posts: 432
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Joined: Aug 2009
Posts: 432 |
I have Manual and Automatic both checked in 12-01. I created a Toggle button 12-08 with 15-07. Day and Night auto is fine, Day and Night manual is fine but try Holiday mode (3) will send calls to Night. Ive got Routing MB 003 Recorded but will not pick up. Only plays 002.
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Joined: Feb 2008
Posts: 683
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Joined: Feb 2008
Posts: 683 |
If I remember correctly, the answer schedule controls which mailbox answers and not what mode it is in. Have you tried entering a system admin mailbox and turning on answer schedule override instead?
St Petersburg
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Joined: Apr 2005
Posts: 2,526 Likes: 4
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Joined: Apr 2005
Posts: 2,526 Likes: 4 |
If you do not setup the override mailbox for the holiday greeting the systems by default will play the after hours mailbox greeting when in holiday mode.
We get old too soon, smart too late
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