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#606892 01/10/17 02:08 PM
Joined: Jan 2017
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Joined: Jan 2017
Posts: 6
Hi,
We are using VVX 1500 in our network. But we are having problems for delivering the video for some devices (not all of them)

When the device trying to make a video call just an "X" appears on the screen and nothing more.

As I said we are not facing with this problem on all devices, just a few. But important people are using this.

We had this problem in Version 5.4.5 and 5.5.0.

This is so critical for us, what should we do ?

(All the phones are using the same version at the moment but some of them have the problem)

Thanks.

(Sometimes problem is fixed with restart

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Joined: Jan 2017
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Any Help ? frown


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