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Joined: Jul 2014
Posts: 2
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OP
Member
Joined: Jul 2014
Posts: 2 |
Hello,
Does anyone know how to Centrex transfer a call using the forwarding of an ext. System has Centrex transfer feature on POT's. What I am trying to accomplish is; someone answers a call, transfers to Ext 214, the systems uses the forwarding programmed to transfer the call offsite, once call is established it drops off the phone system (Centrex Transfer). I know this can be accomplished by someone receiving call, hitting flash and dialling offsite number but they want it simpler than that.
Thank you
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Joined: Dec 2010
Posts: 679
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Member
Joined: Dec 2010
Posts: 679 |
You would have to use the AA to make that possible. Seeing as you can't add the flash feature code to the forwarding rule in call forwarding.
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Joined: Sep 2001
Posts: 2,290 Likes: 4
Moderator-Executone-Isoetec, Samsung
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Moderator-Executone-Isoetec, Samsung
Joined: Sep 2001
Posts: 2,290 Likes: 4 |
So what you can do is do a VT transfer to a mailbox that has the feature turned on.Works great I have a customer that has alot of off site employees
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