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Joined: Aug 2005
Posts: 560
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Joined: Aug 2005
Posts: 560 |
I have a fax modem connected to an SLT port, which I have set to automatic trunk line seizure. Does not seem to be working correctly - do I need to change any other settings for that port? It would seem to me that I am simply connecting an outside line directly to the fax modem, but it does not work.
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Joined: Apr 2005
Posts: 2,526 Likes: 4
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Joined: Apr 2005
Posts: 2,526 Likes: 4 |
Have you tried dialing out with a butt set?
We get old too soon, smart too late
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Joined: Aug 2005
Posts: 560
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Joined: Aug 2005
Posts: 560 |
Yes - that works fine. I suppose I have an issue with the software - I tried swapping the modem already.
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Joined: Sep 2004
Posts: 4,220 Likes: 2
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Joined: Sep 2004
Posts: 4,220 Likes: 2 |
Open up your SMDR and see if it's actually dialing. I have run into situations where the DTMF is so short being dialed the cards do not pick up the tones.
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Joined: Aug 2005
Posts: 560
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Joined: Aug 2005
Posts: 560 |
Good suggestion - - thanks!
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