web statisticsweb stats Business Phone Systems Tech Talk Forum - VOIP & Cloud Phone Help

Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#608378 02/28/17 09:24 PM
Joined: Jun 2007
Posts: 153
reidtel Offline OP
Member
OP Offline
Member
Joined: Jun 2007
Posts: 153
I don't know if this is the correct place to post this but does anyone know how the Chapter 11 filing by Avaya will affect BP's, those that service Avaya systems and customer confidence? I have a few customers who are interested in upgrading their Partners and Merlins but are concerned about what the future is for Avaya. Competitors and IT folks are pitching this to them. Are any of you dealing with the same apprehensions from prospective customers?


Larry

Authorized Avaya Business Partner
Avaya IP Office Help & Support Website
IP Office Help

Avaya IP Office Help & Support Website


FAQs, documentation, videos, updates, and support for the Avaya IP Office business phone system!
Everything you need to know about installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.

Joined: May 2002
Posts: 4,296
Likes: 7
Moderator-Avaya, Polycom
*****
Online Content
Moderator-Avaya, Polycom
*****
Joined: May 2002
Posts: 4,296
Likes: 7
Yes, clearly this is a issue. On there move to a software company, that probably will mean a end to IP Office as we know it. I've stop suggesting IP Office to customers.

Joined: Jun 2007
Posts: 153
reidtel Offline OP
Member
OP Offline
Member
Joined: Jun 2007
Posts: 153
That's not good to hear. I wonder what's going to happen with us BPs. So what systems are you proposing?


Larry

Authorized Avaya Business Partner
Joined: May 2002
Posts: 4,296
Likes: 7
Moderator-Avaya, Polycom
*****
Online Content
Moderator-Avaya, Polycom
*****
Joined: May 2002
Posts: 4,296
Likes: 7
We do a lot of Hosted. Also Panasonic and offering more Refurbed Partner and Magix if they are looking to go cheap.
But now the trend is to Hosted
Also still researching 1 or 2 other systems. XBlue is also still there.

Last edited by hitechcomm; 03/01/17 11:19 AM.
Joined: May 2004
Posts: 1,659
Likes: 4
Moderator-Avaya
*****
Offline
Moderator-Avaya
*****
Joined: May 2004
Posts: 1,659
Likes: 4
Talk to your local CAM or TAM. They have better info than I.

Basically, this is a cash for equity scenario. Avaya publishes its financials, and the last few quarters look good. Record EBITDA, etc. There is cash on hand, and it still keeps coming in.

Unlike Nortel, who was not generating cash, Avaya is.

We could say nothing will get sold off, which is the plan. But it is in a judges hands at this point. So anything could happen in the next 4-6 months (how long the process is projected to take)

Joined: Jun 2007
Posts: 153
reidtel Offline OP
Member
OP Offline
Member
Joined: Jun 2007
Posts: 153
Thanks guys. I'll keep my eye on what's evolving. We are looking to get into hosted solutions also. I appreciate your feedback.


Larry

Authorized Avaya Business Partner
Joined: May 2002
Posts: 4,296
Likes: 7
Moderator-Avaya, Polycom
*****
Online Content
Moderator-Avaya, Polycom
*****
Joined: May 2002
Posts: 4,296
Likes: 7
Avaya has Hosted, usually through your distributer.

Joined: May 2004
Posts: 1,659
Likes: 4
Moderator-Avaya
*****
Offline
Moderator-Avaya
*****
Joined: May 2004
Posts: 1,659
Likes: 4
You, as a partner can sell hosted through Avaya/Google (OnAvaya) or you can host in your own datacenter (Powered By IP Office)

Both are Opex to you the partner and in turn the customer.

The benefit of the Distributor led offers:
they handle the billing to the end customer for you
they usually include trunking

In either solution, you (the partner) are the first line of defense with trouble tickets, etc. All Hosted IP Office options include IPOSS, so you always have AVaya as a backup for issues.


Link Copied to Clipboard
Forum Statistics
Forums84
Topics94,262
Posts638,697
Members49,757
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
211,098 Shoretel
187,712 CTX100 install
186,796 1a2 system
Newest Members
BPopilek, Rich F, LewisR, TDKs79, Buttinset
49,757 Registered Users
Top Posters(30 Days)
dexman 18
Toner 11
TDKs79 8
jc2it 4
teleco 4
Who's Online Now
1 members (Toner), 116 guests, and 244 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998-2024
Powered by UBB.threads™ PHP Forum Software 7.7.5